Video visits to meet face-to-face with a provider
A new way to experience voyage healthcare
Voyage Healthcare now makes it easy to meet face-to-face with a provider through a video chat without leaving your own home.
I am a new patient, can I schedule a Virtual Voyage Visit?
Yes, we see both new and established patients.
How old does someone need to be for a Virtual Voyage Visit?
We see all patients over 3 months of age.
When are Virtual Voyage Visits available?
Virtual Voyage Visits take place during standard clinic hours; Monday through Friday between 7:30 AM - 5:00 PM.
How is my Virtual Voyage Visit billed?
A Virtual Voyage Visit is billed to your insurance company in the same was as a normal office visit is billed.
How do I schedule a Virtual Voyage Visit?
The easiest way to schedule a visit is to call our General Appointment line at 763-587-7999. You may need to speak to a nurse who will assess your needs and if appropriate, will schedule the visit and/or notify a provider. If you are scheduled for a virtual visit, you will receive a confirmatory email from us with further instructions for joining your Virtual Voyage Visit.
Is there anything special I will need for my Virtual Voyage Visit?
It would be helpful to activate your Voyage Healthcare SmartChart patient portal prior to the visit, however, it is not necessary. The visit can be performed on any computer, iPad or smart phone with a camera and speaker.
If you have problems logging into your SmartChart patient portal, please call the portal helpline at 763-587-7806.
"Super easy and efficient. Best way to see your doctor from home."
"...during these unusual times, it was an excellent way to contact my physician."
Virtual Voyage Visits can cover:
Acne
Allergies
Annual Wellness Visit
Chronic Condition Follow-Up
Constipation
Cough, Cold, or Flu
Diabetic Check
Ear Infection & Pain
Age 5 and older
Eye Pain, Eye Bump, or Irritation
Heartburn or Acid Reflux
Medication Checks
Mental Health
Migraine or Headache
Mouth & Cold Sore
OB Care
Pregnancy Confirmation
16-Week OB Visit
Initial Postpartum at 2 weeks
Lactation
Rashes and Other Skin Conditions
Rheumatologic Visits
Sexually Transmitted Infection Exposure
Sinus Pain or Pressure
Sore Throat
UTI
Women's Health
BV
Birth Control
Infertility Consult
Mastitis
Menopause
Yeast Infection
Please schedule an in-person appointment for the following:
Anything that Requires a Hands-On Exam
Anything that Requires a Lab Test or X-Ray
Cancer or Other Complicated Conditions
Emergency Care
International Visits
Physicals
Pre-Ops
Patients Younger than 3 Months of Age
Sprains/Broken Bones or Injuries Requiring Bandaging
Well Child Checks
Everything you need for your Virtual Voyage Visit
Ready to schedule a Virtual Voyage Visit? Below are the steps needed to set up and participate in your visit.
How to Participate in a Virtual Voyage Visit
For more detailed instructions, click here.
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